(202) 868-6871  contact@consumerloanbureau.com

© 2018 Consumer Loan Bureau - Resolution Authority

Consumer Loan Bureau

Advocating for Consumers

The Consumer Loan Bureau is a U.S. based consumer advocacy agency.  We help ensure that companies with products or services in the finance and loan sector are monitored and held accountable to consumers for their advertisements, words, contracts and actions.

 

We rely on information from the public as well as our internal monitoring and rating system.  Don't get scammed - reach out to us first to request information about a company you're considering now.

Office of Consumer Loan Affairs

The Consumer Loan Bureau is the nation's leading resource of Accredited Student Loan Debt Professionals. We are a dedicated resource for consumers that provides unbiased evaluations for student loan relief businesses to determine legitimacy and value. 

 

To promote the efficiency, effectiveness, and integrity of the department's programs and operations, we conduct independent and objective investigations, inspections, and dispute resolutions.  Anyone knowing of fraud, abuse, or other mishandlings of loan products or services should submit a confidential report below.

If you're not sure about the status or reputation of a company you plan to do business with, send us an inquiry. We will inform you about their practices, reputation, compliance to regulations, of any past or current lawsuits, and anything else relevant to your inquiry.

Submitting a complaint through the Consumer Loan Bureau ensures action will be taken.  We comply with government agencies and local law enforcement - giving your concerns far stronger leverage than any one entity. Submit a complaint through us and be sure proactive action will be taken on your behalf.

 

We’ve handled over 1 million complaints, helping consumers get direct responses about problems or violations concerning student loans, debt collection, credit reports, and other financial products and services. 

Every complaint we receive gives us insights into problems that people are experiencing in the marketplace and helps us to identify and prioritize problems for potential action.  Your feedback is necessary to keep a healthy balance and ensure better outcomes for consumers, and a better financial marketplace for everyone.  

Benefits of Submitting Your Evaluation

It Helps You

We help consumers connect with companies to understand issues, fix errors, and get direct responses about problems. When you submit a star report or a complaint we work to get you a response - over 90% of our users receive timely responses.

It Helps Others

By coming to us, you aren’t just helping yourself. Your comments play a role in everything we do, helping us to identify problems and prioritize our work. We turn your complaints into action to improve the marketplace.

It Brings Balance

Your feedback helps to improve the marketplace for everyone.  When companies are held accountable, policies become streamlined, easier to understand and more consumer friendly.

Recent News
Submit Below

Ready to give us your feedback?

Click below to fill out your evaluation.

It Helps You

Your feedback helps to improve the marketplace for everyone.  When companies are held accountable, policies become streamlined, easier to understand and more consumer friendly.