Trust Arrow

Business Overview

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Trust Arrow is the largest enrollment assistance provider in the United States. Their reputation is maintained by adhering to strict compliance standards, exceeding client satisfaction, the rate of successful enrollments, as well as regular charitable involvement. They are currently the only agency that offers a guarantee of successful enrollment. 

CERTIFICATION  A+

Trust Arrow is certified and authorized to conduct business on behalf of individuals seeking assistance for the process of enrollment into federal government programs.  In addition to consolidation and program changes, they also assist critical needs clients, such as help with defaulted loans, wage garnishment, tax refund garnishment, borrower defense clients and more.  

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COMPLIANCE  A+

Based on standards set by the United States Government, Trust Arrow follows all compliance requirements, including but not limited to: recording phone calls for consumer safety and accuracy; legal signature acquisition; legal contracts to guarantee complete and successful service; fair and equitable refund policy. 

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ENROLLMENT SUCCESS RATE  94%

Trust Arrow maintains the highest volume and success rate for enrollment assistance nationwide.  Trust Arrow provides a written guarantee of successful enrollment, ensuring quality service and earning the confidence of each new client. 

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AUTHORIZED PARTNERSHIPS

Trust Arrow is authorized to work with and on behalf of individuals with the Department of Education, the IRS, all major servicers, collection agencies and others for the purpose of assisting clients with enrollment into federal government programs. Trust Arrow works with the above agencies to ensure fair business practices are enabled for consumers. 

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AS SEEN IN  

Trust Arrow has been featured in local and national news, USA Today, Forbes, Business Insider, The Student Loan Hero, Essence Magazine, Fox News, local and national television, radio shows and more. 

PUBLICATIONS

The founder of Trust Arrow is a published author, known for category best seller "The Ultimate Guide To Student Loans".  Recognized for educating the nation about student loans and how to navigate them successfully, he also was among the first in the industry, helping to create and set industry standards to date.  

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COMMUNITY 

Trust Arrow hosts Non Profit educational seminars to help community members understand their student loans, and offer any needed assistance at no cost.  The stated goal is to educate the community about how to save money on student loans and prevent problems.  They are regularly seen sponsoring charitable events, and have been featured in numerous publications for offering highly specialized services pro-bono (free of charge) to those in need.  To keep up with demand, Trust Arrow reports that employees are educated monthly with updated industry standards, legal requirements, program changes and benefits, and other common industry changes.

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